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Home > FAQ > What Should I Do If I Wanna Know The Exact...
What Should I Do If I Wanna Know The Exact Status of My Order?


A: Please choose the method you prefer.


1)       Use ‘Track my order’ function on homepage.

Please input your email address and order number to cross inquiry for order status, make sure you note down order number when you checkout, or you can just register as our member, and we’ll record every order info for you.


2)       Talk to our Livehelp (Webchat)

Please feel free to click Livehelp icon on our homepage, the online support is 24x7/365/


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